Emergency Notification System

Organisations often rely on multiple systems to communicate, monitor facilities and respond to incidents.  When these systems operate independently, information can become fragmented, and response processes more complicated.

Multitone i-message provides an integrated communication system that brings communication systems, devices and alarms together through one central platform.

It can receive information from different systems, determine what action is required, and automatically distribute messages or alerts to the appropriate people or teams.

Depending on your requirements, communications can be delivered through:

• Paging
• SMS
• Email
• Instant messaging
• Smartphone applications
• DECT and VoIP telephony

This provides greater flexibility in how critical information is communicated and managed across your organisation.

Replacing an entire communications or alarm infrastructure every time technology changes is not practical or cost-effective.

Multitone i-Message is device-agnostic, allowing existing systems to integrate with newer communication technologies.

For example, an existing alarm system can be integrated with i-Message to automatically send alerts to smartphones, pagers, or other communication devices.

This allows organisations to progressively upgrade their communications infrastructure while continuing to use existing systems.

Multitone i-Message can bring alarm outputs from multiple systems into a central monitoring environment.

Depending on the systems being integrated, these can include:

• Fire and smoke alarms
• Security systems
• Building management systems
• Production and equipment sensors
• IT systems
• Staff safety and duress systems

Centralising alarms can reduce complexity and support faster investigation and response when an issue occurs, even when equipment generating the alarm is located remotely.

For environments that need messages delivered quickly and reliably, i-Message supports on-site and wide-area paging across single or multiple locations.

Critical team calls can be prioritised, while call verification can provide confirmation that communications have been sent and create an audit trail of the event.

i-Message can also integrate with telephone systems and computer networks, enabling calls and messages to be initiated from telephone extensions or PCs.

Different roles and teams have different communication requirements.

i-Message supports multiple communication technologies, allowing organisations to select the most appropriate method for the person, environment and urgency of the message.

Integration with Wi-Fi and DECT devices can keep mobile staff connected as they move throughout a facility.

For smartphone and table users, i-Message also supports Multitone’s professional messaging applications, providing centrally managed users and contact lists, message backup and clear audit capabilities.

For environments that need messages delivered quickly and reliably, i-Message supports on-site and wide-area paging across single or multiple locations.

Critical team calls can be prioritised, while call verification can provide confirmation that communications have been sent and create an audit trail of the event.

i-Message can also integrate with telephone systems and computer networks, enabling calls and messages to be initiated from telephone extensions or PCs.